Capacity Advocacy

Capacity Advocacy

The Capacity and Self Determination (Jersey) Law 2016 introduced the role of the independent capacity advocate (ICA). The Capacity and Self Determination Law sets out the ICA roles and functions.

Role of ICA

The ICA role is to support and represent the person in the decision-making process. Essentially, they make sure that the person’s rights and wishes are taken into account and the Capacity and Self Determination (Jersey) Law2016 is being followed.

Why is the ICA role important?

ICAs are a legal safeguard for people who lack capacity to make some important decisions, including making decisions about where they live and about serious medical treatment options.

How we work

1. Gathering information

  • Meet and interview the person (in private if possible).
  • Examine relevant health and social care records.
  • Get the views of professionals and paid workers.
  • Get the views of anybody else who can give information about the wishes and feelings, beliefs or values of the person.
  • Find out other information which may be relevant to the decision.

2. Evaluating information

  • Check that the person has been supported to be involved in the decision.
  • Try to work out what the person’s wishes and feelings would be if they had capacity to make the decision and what values and beliefs would influence this.
  • Make sure that different options have been considered.
  • Decide whether to ask for a second medical opinion where it is a serious medical treatment decision.

3. Making representations

ICAs should raise any issues and concerns with the decision maker. This could be done verbally or in writing. ICAs are required to produce a report for the person who instructed them. In most cases this should be provided to the decision maker before the decision is made.

People who instruct ICAs must pay attention to any issues raised by the ICA in making their decision.

4. Challenging decisions

In many cases ICAs will be able to resolve any concerns they have with the decision maker before the decision is made. Where this has not been possible ICAs may formally challenge the decision-making process. They can use local complaint procedures or try to get the matter looked at by the Royal Court.

Who should get an ICA?

An independent capacity advocate (ICA) must be instructed for people in the following circumstances:

  • The person is aged 16 or over
  • A decision needs to be made about either a long-term change in accommodation or serious medical treatment,
  • The person lacks capacity to make that decision, and
  • There is no one independent of services, such as a family member or friend, who is “appropriate to consult”.

AND Significant Restrictions on Liberty (SROL)

  • ICAs must be instructed for people who are being assessed as to whether they are currently being, or should be deprived of their liberty, where there is no-one “appropriate to consult”.

An ICA may also be provided to people for other decisions concerning

  • Care Reviews, or
  • Adult Protection/Safeguarding.

In adult protection or Safeguarding cases an ICA may be instructed even where family members or others are available to be consulted.

Is this the right advocacy service for you?

Has the person been assessed as lacking capacity to make important decisions?


Is there nobody else who is appropriate to represent the person in working out their best interests?


Are decisions being made about:

  • A change of long-term accommodation, or
  • Serious medical treatment or
  • Requesting the authorisation of a significant restriction on liberty?

If yes, a referral should be made as you may be eligible for support.

If you are not sure if the questions above apply, please check our other services.

Make a referral for advocacy support

If you or your client’s needs meet the criteria for this service, please complete the form below to make a referral and apply for support.

If you would like to download a referral form to complete offline, please click here. Once you have completed the form, please email it to us at

Client Details

Present location (if different from above)

Date referral made *

Has a capacity assessment been completed?

If so, please enter the details of who completed the assessment.

Reason for referral

Please select the option(s) below that best describe the reason for referring the person detailed.

State specific decision (proposed options)

Are there others involved (family or friends)?

If so, but they are inappropriate to consult, please explain briefly why this is the case.

Significant dates

Specific cultural and communication needs

Contact Details

Who will make the best interests decision?

Details of the person filling in this form, if different to decision maker above.

Please detail any risk issues or incidents the ICA service should be aware of?


I am instructing the Independent Advocacy My Voice Jersey to carry out this referral. I am authorised by the organisation responsible for making the decision.

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